Are kc products & items suitable for vegans?
Yes, all our kc products & items are entirely suitable for vegans
Are my kc products safe to use during pregnancy?
Yes, all of our products are safe & suitable to use during pregnancy provided there are no known allergies.
Seek advice from your midwife if there are any concerns.
Can my kc products be used on children?
Yes, all of our kc products are safe & suitable to be used on children of any age provided there are no known allergies.
Where are kitchen cosmetics products manufactured?
We are a bristol-based company all of our products are handmade manufactured & crafted within the UK.
What is the shelf life of my product?
Each product varies in shelf life due to the different ingredients you can find the shelf life of your product on the back of the label on the bottom right-hand side.
What can I do if my products changed colour?
The product formulas will not change unless specified, the use of natural ingredients can vary slightly in colour, texture, & fragrance from batch to batch. this is simply an effect of using natural ingredients.
Can I get an allergic reaction to products?
It is possible to be allergic to essential oils & other natural ingredients all of our product ingredients are listed within the product description. if you have a known allergy, intolerance, or sensitivity please see the product ingredients listing before purchase.
If you think you have suffered from an allergic reaction, please stop using the product immediately seek medical or herbal advice & contact our customer service team via email at firstname.lastname@example.org for a full refund.
How can i sign up to recycle my products?
We currently only offer our recycling service within the bristol area you can sign up for this in your checkout basket once your products have been selected.
Keep an eye out on our social media pages for updates on when our recycling scheme will be available in other UK locations.
How can I get in touch with your customer service team?
You can contact our customer service team via email at email@example.com
I emailed the customer team, when should I expect a response?
You should expect to hear back from us within 48 hours.