The pieces of jewellery will be safely wrapped and packed with care in a padded envelope.
Once the payment is made, your order will be packed and shipped, within 1-3 business days. You will be notified when the ordered has been shipped.
Orders are shipped using the Royal Mail services.
I will use the address you specified in your order, unless you inform me otherwise.
It usually takes up to:
1-5 working days for UK
10 working days for anywhere else in the European Union
14/20 working days for everywhere else
If the package doesn't arrive in this amount of time please let me know. It is harder to find it after 6 months than after 15 days.
Please check with your post office if you notice a delay of the arriving date.
I hope it will never happen, but in case it does, I can't accept refunding because of this. In this case, if the package comes back to me, I can send it back to you after paying a new shipping cost.
I do not take responsibility for the lost packages due to the postal services or the damages that may occur due to careless manipulation of the postal services.
Please contact me for any problem you might have! I am here to help.