Description

Beach Charm Necklace – 14” Gold Plated Paperclip Chain with Hand Painted Coastal Charms

Bring a touch of the seaside to your jewellery collection with this delicate beach charm necklace. Featuring hand painted coastal-inspired charms including a palm tree, seashell and starfish, this necklace captures the relaxed beauty of summer by the sea.

Each charm is handmade from polymer clay with a soft shimmer base and painted in vibrant cobalt blue. Small glass chip beads add a subtle sparkle, creating a playful yet elegant coastal design.

The necklace is crafted with a 14” gold plated paperclip chain and includes an extender chain, allowing you to adjust the length for a comfortable fit.

Perfect for summer outfits, holidays, or as a thoughtful gift for lovers of ocean-inspired jewellery.

Please Note:

• Each charm is individually hand painted
• Small variations in design may occur
• These details make every necklace unique

Care Instructions

To keep your jewellery looking beautiful:

• Avoid water, perfume and harsh chemicals
• Remove before swimming or showering
• Store in a dry jewellery pouch or box
• Gold plated components may naturally fade over time depending on wear.

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I’m Pooja, a UK-based illustrator and jewellery maker creating hand-painted, small-batch jewellery inspired by florals, colour, and playful design. Each piece is thoughtfully designed and finished by me.

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Privacy Policy

Pooja Jeshang
Last updated: 27/02/2026

At Pooja Jeshang Illustrations, your privacy is important to me. This Privacy Policy explains how your personal information is collected, used and protected when you purchase from my shop via Urban Makers East.

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1. Information I Collect

When you place an order through Urban Makers East, I may receive the following information:
• Your name
• Delivery address
• Email address
• Order details
• Any personalisation information you provide

Payment details are processed securely by Urban Makers East and their payment providers. I do not receive or store your full payment information.

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2. How I Use Your Information

I use your personal information to:
• Process and fulfil your order
• Arrange shipping and provide order updates
• Respond to customer enquiries
• Comply with legal and tax obligations

Your information is used solely for the purpose of completing your purchase and providing customer service.

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3. Legal Basis for Processing (UK GDPR)

Under UK data protection law, I process your personal data based on:
• Contractual necessity (to fulfil your order)
• Legal obligations (for record-keeping and tax purposes)
• Legitimate interests (to provide customer support and manage my business)

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4. Data Sharing

I only share your information when necessary to:
• Deliver your order (e.g. Royal Mail or courier services)
• Comply with legal requirements

I do not sell, rent or trade your personal information to third parties.

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5. Data Retention

I retain order information for as long as necessary to:
• Fulfil legal and tax obligations
• Maintain accurate business records

After this period, your information is securely deleted or anonymised.

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6. Your Rights

Under UK GDPR, you have the right to:
• Access the personal data I hold about you
• Request correction of inaccurate information
• Request deletion of your data (where legally possible)
• Object to or restrict certain processing

If you would like to exercise any of these rights, please contact me using the details below.

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7. Data Security

I take appropriate steps to protect your information and store it securely. Only information necessary to run my business is retained.

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8. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Name: Pooja Jeshang
Email: pooja@poojajeshang.co.uk
Location: United Kingdom

Terms and Conditions

Terms & Conditions

Pooja Jeshang Illustrations / Pooja Trinkets
Last Updated: [Insert Date]

By purchasing from my shop via Urban Makers East, you agree to the following terms:

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1. Products

All jewellery pieces are:

• Handmade from polymer clay
• Individually hand painted
• Produced in small batches or made to order

Due to the handmade nature of my work:

• Slight variations in colour, detailing and flower placement may occur
• Freshwater pearls naturally vary in shape and finish

These variations are part of the uniqueness of handmade jewellery and are not considered faults.

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2. Made to Order Items

Some items are made to order.

• Please allow 2–3 working days for creation before dispatch
• During busy periods (e.g. seasonal holidays), this timeframe may slightly extend

You will be notified once your order has been dispatched.

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3. Pricing

All prices are listed in GBP (£).
Prices include the craftsmanship, materials, and Urban Makers East commission.

Prices may change without notice.

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4. Payment

Payments are processed securely via Urban Makers East and their approved payment providers. I do not store your payment details.

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5. Shipping

Orders are shipped via Royal Mail or an appropriate courier.

Delivery times are estimates and may vary due to postal delays outside of my control.

I am not responsible for delays once parcels have been dispatched.

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6. Jewellery Care

To maintain your jewellery:

• Avoid water, perfume and harsh chemicals
• Remove before showering, swimming or exercising
• Store in a dry jewellery pouch or box
• Handle gently — polymer clay is durable but should not be bent or dropped

Gold plated components may naturally fade over time depending on wear and care.

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7. Liability

I am not liable for:

• Damage caused by improper care or storage
• Normal wear and tear
• Lost or delayed parcels once dispatched (though I will assist where possible)

Shipping Policy

1. Processing Time

• Ready-made items are dispatched within 1–2 working days.
• Made-to-order items require 2–3 working days for creation before dispatch.

During busy seasonal periods (e.g. Christmas, Mother’s Day), processing times may extend slightly. If this happens, you will be informed.

3. Delivery Time Estimates (UK)

• Standard Delivery: 2–5 working days after dispatch

Please note these are estimates and not guaranteed delivery dates.

5. Lost or Delayed Parcels

Once an order has been dispatched, delivery is handled by the postal service.

If your parcel is delayed:

• Please allow 10 working days (UK) before reporting as lost
• I will assist in contacting Royal Mail where necessary

I am not responsible for postal delays outside of my control, but I will always do my best to help resolve any issues.

6. Incorrect Address

Please ensure your delivery address is correct at checkout.

I am not responsible for parcels sent to incorrect addresses provided by the customer.

If a parcel is returned due to an incorrect address:

• The customer will be responsible for re-shipping costs.

7. Packaging

All jewellery is:

• Carefully packaged to prevent damage
• Sent in protective wrapping
• Presented in suitable gift-ready packaging where applicable

Return Policy

1. Returns

If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order, in line with UK consumer law.

To be eligible for a return:

• Items must be unworn and in original condition
• Earrings must not have been used (for hygiene reasons)
• Items must be returned in original packaging

Return postage costs are the responsibility of the customer unless the item is faulty.

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2. Non-Returnable Items

The following cannot be returned:

• Custom or personalised items
• Made-to-order items (unless faulty)
• Worn earrings (for hygiene reasons)

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3. Faulty Items

If your item arrives damaged or faulty:

• Please contact me within 48 hours of delivery
• Provide photos of the issue

I will offer a repair, replacement or refund where appropriate.

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4. Refunds

Once your return is received and inspected:

• Approved refunds will be processed via the original payment method
• Please allow 5–10 working days for funds to appear.

5. Contact

For all enquiries regarding returns:

Name: Pooja Jeshang
Email: pooja@poojajeshang.co.uk
Location: United Kingdom

Shipping costs

Shipping from	United Kingdom (UK)
Within United Kingdom (UK)	Free

Beach Charm Necklace – 14” Gold Plated Chain

Delivery & Returns

Description