Pooja Jeshang
Last updated: 27/02/2026
At Pooja Jeshang Illustrations, your privacy is important to me. This Privacy Policy explains how your personal information is collected, used and protected when you purchase from my shop via Urban Makers East.
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1. Information I Collect
When you place an order through Urban Makers East, I may receive the following information:
• Your name
• Delivery address
• Email address
• Order details
• Any personalisation information you provide
Payment details are processed securely by Urban Makers East and their payment providers. I do not receive or store your full payment information.
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2. How I Use Your Information
I use your personal information to:
• Process and fulfil your order
• Arrange shipping and provide order updates
• Respond to customer enquiries
• Comply with legal and tax obligations
Your information is used solely for the purpose of completing your purchase and providing customer service.
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3. Legal Basis for Processing (UK GDPR)
Under UK data protection law, I process your personal data based on:
• Contractual necessity (to fulfil your order)
• Legal obligations (for record-keeping and tax purposes)
• Legitimate interests (to provide customer support and manage my business)
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4. Data Sharing
I only share your information when necessary to:
• Deliver your order (e.g. Royal Mail or courier services)
• Comply with legal requirements
I do not sell, rent or trade your personal information to third parties.
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5. Data Retention
I retain order information for as long as necessary to:
• Fulfil legal and tax obligations
• Maintain accurate business records
After this period, your information is securely deleted or anonymised.
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6. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data I hold about you
• Request correction of inaccurate information
• Request deletion of your data (where legally possible)
• Object to or restrict certain processing
If you would like to exercise any of these rights, please contact me using the details below.
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7. Data Security
I take appropriate steps to protect your information and store it securely. Only information necessary to run my business is retained.
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8. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:
Name: Pooja Jeshang
Email: pooja@poojajeshang.co.uk
Location: United Kingdom
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